Remote support & maintenance

To minimize network downtime and the resulting loss of operational efficiency, you need real-time network monitoring, reporting and maintenance. The NETcheck Support system delivers 24/7/365 monitoring, preempting the majority of failures and reducing downtime by an average of 83%.

Your network is continuously checked for system status and component availability. We’ll tell you when a problem is imminent and fix it before it occurs. Systems issues are resolved quickly and recurring ones tracked for timely intervention and subsequent resolution. All for a lot less than the cost of an in-house solution.

You receive priority technical support, and can upgrade to flat rate IT services and a discounted emergency response if appropriate. Our NETcheck Support will maximize network efficiency to minimize losses and help your business run smoothly.

  1. Network device and application status monitored 24/7/365
  2. Notification of system availability alerts
  3. Network problems diagnosed remotely before they occur
  4. Immediate problem resolution
  5. Remote support and maintenance
  6. On-site support and maintenance